Enjoy the benefits and privileges of using Erste Premier services.

The Benefits of Airport Lounges

Erste Premier and Mastercard Airport Lounges

As an Erste Premier client, you automatically have access to the exclusive Erste Premier Lounge in the departures area of Terminal 2, Václav Havel Airport in Prague, as well as the Mastercard Lounge in the departures area of Terminal 1. You can also use Mastercard lounges in Vienna and Bratislava.

We aim to provide you with the same level of convenience that you have came to expect at our Erste Premier centres.

LoungeKey: Airport Lounges all over the World

As an Erste Premier client, you can access more than a 1100 airport lounges around the world. The only thing you need is your Erste Premier payment card.

You can enjoy a VIP service independently of your airline, booking class and destination.

For more information about lounges in the LoungeKey network, please set up a LoungeKey account.

Personal Approach and Discretion

We know time is money and understand your high demands on service. That is why your Premier banker at the Erste Premier centre will take care of you personally. Five such centres can be found in Prague and one each in Brno, České Budějovice, Hradec Králové, Jihlava, Liberec, Pardubice, Plzeň, Olomouc, Ostrava, Ústí nad Labem and Zlín. We even have a priority client telephone line you can call with your requests.

Concierge – Your Personal Assistant

With the Visa Infinity Card, you can use the services of a personal telephone assistant for free. Theservice is not limited to business hours or the borders of our country. Feel free to call whenever youneed something. The personal assistant will arrange hotels, tickets, professional services, catering, an emcee or even a meeting room abroad.

Emergency Service

Have you ever been in a foreign country and ended up losing your wallet and cards and having noaccess to cash? Thanks to Emergency Service you will never have to feel so helpless. It allows you torequest cash or a quick replacement Emergency Card. All you need is funds on your account.

Auto Assistance

You will not be hindered by a common defect, tyre defect, keys locked inside or your car being disabled due to an accident. The assistance service is available to you and your partner in the Czech republic.

We are always there for you

Be demanding. We’re prepared. Priority line
for Erste Premier clients.

+420 956 777 569

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as soon as possible.


You will get the most out of Erste Premier if your savings and investments with the Česká spořitelna Financial Group exceed CZK 1 500 000, or your savings, investments and loans total CZK 4 000 000, or you transfer CZK 70 000 or more to your Premier Personal Account every month, which is your salary or income from self-employment.* 

*The Bank reserves the right to decide upon the provision of the Erste Premier service. The service is intended solely for Clients who are natural persons – non-entrepreneurs. Meeting the above criteria does not automatically entitle a person to become a Client of Erste Premier. The Client and the Bank may terminate the Erste Premier service without cause or by mutual agreement.