Enjoy the benefits and privileges of using Erste Premier service.

Personal Approach and Discretion

We know that your time is expensive, and we understand your high demands on service. Therefore, your Premier Banker at the Erste Premier Center will personally take care of you. Six such centres can be found in Prague and one each in Brno, České Budějovice, Hradec Králové, Jihlava, Liberec, Pardubice, Plzeň, Olomouc, Ostrava, Ústí nad Labem and Zlín. We also listen to your wishes on the priority client line.

Comfort of airport lounges

Erste Premier Lounge and Mastercard

As an Erste Premier client, you automatically have access to the exclusive Erste Premier Lounge in Terminal 2 Departure Hall, Vaclav Havel Airport in Prague, and Mastercard in Terminal 1 Departure Hall. Vienna and Bratislava Mastercard lounges are also available.

Our goal is to provide you with the same high level of comfort while waiting for departure as we offer you at Erste Premier Centers.

LoungeKey - lounges around the world

As an Erste Premier client, you can easily access more than 1 100 lounges around the world with any Erste Premier payment card.

You can enjoy VIP service no matter what is your destination, which airline or class you travel with.

For a comfortable overview of lounges, just create a LoungeKey account.

Erste Premier Travel Insurance

Travel as you like – you get travel insurance automatically when signing up to the Premier service for your family or partner, whether you travel together or separately. The insurance limits are above standard – up to CZK 50 million for medical expenses and up to CZK 6 million crowns for liability. The insurance covers tracking and alpine hiking up to 5,000 m above sea level, yachting to any distance from the coast and diving to a depth of 40 m. The insurance will automatically cover treatment and other expenses related to covid-19, including costs associated with unexpected quarantine. We will reimburse 80% of documented extra costs up to a maximum of CZK 30,000 per person. Travel service cancellation insurance of up to CZK 150 000 for the family will help towards planning your travels in comfort.

Concierge – Your Personal Assistant

Do you need to arrange flower delivery, book a hotel room, last minute tickets or space for your business meeting or consultation with a doctor? As an Erste Premier client, Concierge and telemedicine services are available free of charge so you can fully devote to important things and not have to worry about little things.

You can contact the concierge and telemedicine service 24/7 at +420 272 099 913.

Emergency Service

Have you ever been in a foreign country and ended up losing your wallet and cards and having no access to cash? Thanks to Emergency Service you will never have to feel so helpless. With the Emergency Service, you can get a quick replacement Emergency Card.

Please call +420 956 773 222


You will not be surprised by the sudden immobilisation of the car as a result of an accident or by any of the common failures, tyre defect, a locked key. You and your partner can use auto-assistance at any time throughout the Czech Republic.

To make a claim, call nonstop Erste Premier special line +420 266 799 866.

Golf benefit program

You can take advantage of up to 10 discounted game fees at selected golf courses only if you book and pay online via the TeeTime web portal or app. During May - October season, we will provide you with a non-transferable 40% discount on 10 selected courses and 15% discount on all other offered courses.

We are here for you

Be demanding, we are available on the Erste Premier Line
every business day from 7 am to 10 pm.

+420 956 777 569

Send us an email at

Please leave your contact details and we will get
back to you as soon as possible.


You will get the Erste Premier free of charge complying with at least one of the following criteria:

monthly income (your wage or income from your business paid to your Premier Personal Account) of at least CZK 70,000 has to be observed concurrently with savings, investments and loans with the Česka spořitelna Financial Group in the amount of CZK 250,000 or;

have savings and investments with the Česka spořitelna Financial Group exceed CZK 2,500,000 or;

have savings, investments and loans with the Česka spořitelna Financial Group of at least CZK 4,000,000.*

*The Bank reserves the right to decide upon the provision of the Erste Premier Service. The Erste Premier is only available as personal banking service not for the businesses. Meeting the above criteria does not automatically entitle a person to become a Client of Erste Premier. The Client and the Bank may terminate the Erste Premier Service without reason or by mutual agreement.