As an Erste Premier client, you automatically have access to the exclusive Erste Premier Lounge in the departures area of Terminal 2, Václav Havel Airport in Prague, as well as the Mastercard Lounge in the departures area of Terminal 1. You can also use Mastercard lounges in Vienna and Bratislava.
We aim to provide you with the same level of convenience that you have came to expect at our Erste Premier centres.
We know time is money and understand your high demands on service. That is why your Premier banker at the Erste Premier centre will take care of you personally. Five such centres can be found in Prague and one each in Brno, České Budějovice, Hradec Králové, Jihlava, Liberec, Pardubice, Plzeň, Olomouc, Ostrava, Ústí nad Labem and Zlín. We even have a priority client telephone line you can call with your requests.
Concierge – Your Personal Assistant
With the Visa Infinity Card, you can use the services of a personal telephone assistant for free. Theservice is not limited to business hours or the borders of our country. Feel free to call whenever youneed something. The personal assistant will arrange hotels, tickets, professional services, catering, an emcee or even a meeting room abroad.
Have you ever been in a foreign country and ended up losing your wallet and cards and having noaccess to cash? Thanks to Emergency Service you will never have to feel so helpless. It allows you torequest cash or a quick replacement Emergency Card. All you need is funds on your account.
You will not be hindered by a common defect, tyre defect, keys locked inside or your car being disabled due to an accident. The assistance service is available to you and your partner in the Czech republic.
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You will get the most out of Erste Premier if your savings and investments with Česká spořitelna financial group exceed CZK 1 500 000 or your savings, investments, credit and loans total CZK 4 000 000, or if at least CZK 70 000 is sent to your account each month.